Last Updated: 06/07/2024

At MycoMood, we strive to ensure that your order reaches you in a timely and efficient manner. Please read our shipping policy carefully to understand our shipping practices.

1. Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer free standard shipping on all orders.

Standard Shipping: 3-5 business days

Delivery delays can occasionally occur and are out of our control.

3. Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

MycoMood is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

MycoMood is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping

At this time, we only ship domestically within the United States. We are working to bring MycoMood products to our international customers as soon as possible.

7. Returns and Refunds

For information about returns and refunds, please refer to our [Return and Refund Policy](link to return and refund policy).

8. Contact Us

If you have any questions about this Shipping Policy, please contact us:

By email: support@mycomood.com

By visiting this page on our website: www.mycomood.com