Privacy Policy

Last Updated: 06/07/2024

Welcome to MycoMood. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website www.mycomood.com and make a purchase.

1. Information We Collect

We collect various types of information to provide and improve our services to you, including:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information (credit card details)

b. Usage Data

  • IP address
  • Browser type and version
  • Pages of our website that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Other diagnostic data

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, inquiries, and other customer service issues.
  • To send you promotional materials and newsletters, if you have opted in to receive them.
  • To improve our website, products, and services.
  • To monitor the usage of our website.
  • To detect, prevent, and address technical issues.
  • To prevent fraudulent transactions and ensure the security of our website.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

a. Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

b. Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request the correction of inaccurate personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Request the restriction of processing of your personal information.
  • Request the transfer of your personal information to another party.

To exercise any of these rights, please contact us at support@mycomood.com.

7. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: