Last Updated: 05/28/2025

At MycoMood, we are committed to providing our customers with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee.

1. 30-Day Risk-Free Guarantee (New Customers)

Trying MycoMood for the first time? We want you to feel confident. If you don’t feel the benefits or simply don’t enjoy the taste, you’re covered by our 30-day risk-free guarantee. Just reach out within 30 days of delivery, and we’ll issue a full refund.

2. 30-Day Return Policy (Unopened Bags)

If you're a returning customer and received extra bags you don’t need right now, you’re welcome to return any unopened and sealed bags within 30 days of delivery. To qualify, the item must be in its original condition and packaging. Please also include proof of purchase when initiating the return.

3. Refunds

Once we receive your returned item, we’ll inspect it and notify you of your refund status. If approved, your refund will be issued to your original payment method. Processing time may vary depending on your payment provider.

4. Lost Packages

If your package is lost, please contact us at support@mycomood.com within 7 days of the delivery date. We will work with you to resolve the issue promptly.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us at support@mycomood.com within 7 days of the delivery date with details of the product and the defect. We will provide instructions on how to return the item. Upon receipt of the damaged or defective item, we will issue a full refund or replacement at no additional cost to you.

5. Return Shipping

We’ll provide you with a return shipping label for eligible returns. Please note that shipping fees are non-refundable, and the cost of return shipping will be deducted from your refund amount.

6. Initiating a Return

To initiate a return, please contact us at support@mycomood.com with your order number and the reason for the return. We will provide you with further instructions on how to proceed with the return.

7. Contact Us

If you have any questions on how to return your item to us, contact us at support@mycomood.com.